- After receiving the order, the buyer has the right to refuse the goods purchased in the online store within 14 days.
- Before returning, you must fill out a return application and attach it to the returned product. You can find the refund application in the box with the purchased items or print it out here -> refund request
- The product must be in its original packaging, with labels and without traces of use.
- Upon receipt of the returned product, the Online store returns all costs incurred by the buyer (except for the cost of delivery) under the contract immediately, but not later than after 14 days.
- The costs of delivering the order to the buyer and returning the goods are borne by the buyer.
- Select one parcel machine to return the product. The cost of delivery and return is borne by the customer.
The nearest parcel vending machines.
Data to return:
Itella Smartpost Parcel Machine
DPD Parcel Machine
Automaat Jõhvi Jewe keskus
by the Post Office
Salu 4-22, Kohtla-Järve
* More information GENERAL TERMS AND CONDITIONS OF SALE